Information Technology operations describes the many processes and services that an information technology department administers. It is the process of implementing, managing, and delivering IT services to meet business needs. IT operations encompasses a range of hardware and software systems, as well as related functions such as Change Management, Data Handling, Training & Awareness and IT support services.

Change Management

Changes to IT systems and infrastructure must be deployed in a manner which does not introduce threats and vulnerabilities to existing infrastructure. We provide services which ensure client assets are securely identified, recorded, and kept up to date. Our clients trust us to deliver change and ensure it’s secure.

Data Handling

Data handling focuses on the secure collection, usage, sharing and destruction of data. We work to secure clients’ sensitive information stored and processed on first party and third-party computing systems and networks. We understand how valuable your data is to you and we take every necessary step to ensure it is properly identified, categorized and protected during its entire life cycle.

Training & Awareness

Umber Network Solutions develops effective security awareness and training programs that foster a strong security culture. With security being everyone’s responsibility, we provide foundational and advanced security awareness training programs that cover a wide array of topics to ensure your team works collectively and independently to combat cyber-attacks. Our programs are fun, engaging and tailored to client needs and industries. Post completion you will be inspired to put your best foot forward in protecting your information assets against the latest and most sophisticated social engineering threats and attacks.

Support Services

Our IT Support Services provides systems integration, support for Office 365 and Google Suite, network design, implementation, and automation services. Our clients enjoy best-in-class technology consulting and implementation from a team that has a strong depth of knowledge and hands-on capability with networking and systems technologies, both on premises and in the cloud. All IT support services provided by Umber Network Solutions are executed with client needs in mind, which results in technology implementations that provide a high level of operability and performance.