Information Technology operations describes the many processes and services that an information technology department administers. It is the process of implementing, managing, and delivering IT services to meet business needs. IT operations encompasses a range of hardware and software systems, as well as related functions such as physical security, incident response, disaster recovery, and IT support services.
Preventing & Responding to Incidents
With the world’s growing reliance on connected and complex information systems, cyber incidents will continue to become a common occurrence. United Technologies Group helps you to identify and prevent security incidents before they become full blown breaches and exploits. We leverage security incidents as an opportunity to improve client’s security posture.
Before organizations often find themselves dealing with situations in which a security control or policy is violated, an incident may have occurred and or been overlooked. We help clients apply frameworks and phased approaches to various types of cyber incidents to prioritise appropriate solutions. Choosing United Technology Group as your preferred Incident Response partner is a choice you make to respond quickly and effectively to eliminate immediate threats and develop strategies to ensure that incidents do not continue to plague your organization in the future.
Support Services
Our IT Support Services provides systems integration, support for Office 365 and Google Suite, network design, implementation, and automation services. Our clients enjoy best-in-class technology consulting and implementation from a team that has a strong depth of knowledge and hands-on capability with networking and systems technologies, both on premises and in the cloud. All IT support services provided by United Technology Group are executed with client needs in mind, which results in technology implementations that provide a high level of operability and performance.
Disaster Recovery
The effects of a nonexistent Disaster Recovery Plan is exactly what United Technology Group helps you to avoid. Securing your data and systems with disaster recovery in mind and having the capability to maintain business as usual in the face of a disaster is no longer a luxury. Besides data and revenue loss, your business could lose customer trust and end up with a tarnished brand reputation.
What happens to your business when mission-critical systems are unavailable due to infrastructure failure, security breaches, human error, or natural disasters? We work in collaboration with you to create a truly comprehensive solution that puts you in firm control of your business should the unexpected happen.
